ARTICLE 1 – DEFINITIONS
Company: ECU CHIPTUNING FILES LTD, registered in England.
Customer: Any natural or legal person engaged in professional activity within the automotive sector who establishes a commercial relationship with the Company.
Service: The analysis, modification, and recalibration of original ECU/TCU software files provided by the Customer through the web platform.
Digital Content: All data and software files produced, transmitted, and downloadable electronically (including tuning files).
ARTICLE 2 – COMPANY INFORMATION
ECU CHIPTUNING FILES LTD
Phone: +44 7716 527441
Email: info@ecu-chiptuningfiles.com
Address: 4 Raven Road, Unit 1C3-530, London, United Kingdom, E18 1HB
ARTICLE 3 – SCOPE AND ACCEPTANCE
These Terms apply to all services, offers, and digital deliveries provided by the Company.
Placing an order, uploading a file, or purchasing credits through the platform constitutes full and unconditional acceptance of these Terms of Use.
ARTICLE 4 – NATURE OF THE SERVICE AND DELIVERY
The service provided is entirely digital. No physical product will be shipped.
Delivery is deemed complete once the modified file is uploaded to the Customer’s account.
Stated delivery times are estimates only and may vary due to technical workload, file complexity, or system-related reasons. Possible delays do not grant the Customer the right to cancel the order or claim compensation.
ARTICLE 5 – RIGHT OF WITHDRAWAL AND REFUND POLICY
The service provided qualifies as digital content. Under the UK Consumer Rights Act 2015, the right of withdrawal ceases once the digital content download begins or the performance of the service has started.
Once a file has been processed or downloaded, no monetary refund will be issued.
If the Company confirms that it is technically unable to provide a workable file, the amount used for the relevant transaction may be credited back to the user account as platform credit.
ARTICLE 6 – CREDIT SYSTEM
Purchased credits are non-refundable and cannot be converted into cash.
Credits may only be used for services within the platform.
As long as the account remains active, no expiration date applies to purchased credits.
ARTICLE 7 – LIMITATION OF LIABILITY
Motorsport Use:
All software and calibration services are intended strictly for racing, track, or motorsport use. The Customer is solely responsible for verifying compliance with local laws regarding the use of modified vehicles on public roads.
Disclaimer of Warranty:
The Company provides no warranty regarding the current mechanical condition of the vehicle. The Company accepts no liability for engine, turbocharger, transmission, ECU, or any other mechanical or electronic failures occurring after the application of the modified file.
Emissions Compliance:
Compliance with regulations concerning DPF, EGR, AdBlue, or similar systems is entirely the responsibility of the Customer.
Manufacturer Warranty:
Software modifications may affect or void the vehicle manufacturer’s warranty. The Company shall not be held responsible for any such consequences.
ARTICLE 8 – GOVERNING LAW AND JURISDICTION
These Terms of Use are governed by the laws of England and Wales.
Any disputes arising between the parties shall fall under the exclusive jurisdiction of the courts of England.
By using this platform, you acknowledge and accept all of the above Terms and Conditions in full.
